CBT Nuggets (ITIL Foundation Level) Tranning Videos by Michael Shannon MKV

1. 9. Service Design P4.mkv205.33 MB
2. 15. Service Operations (Request Fulfillment and Access Management).mkv168.44 MB
3. 4. Service Strategy P1.mkv159.84 MB
4. 6. Service Design P1.mkv159.84 MB
5. 5. Service Strategy P2.mkv155.66 MB
6. 14. Service Operations (Event, Incident, and Problem Management).mkv145.31 MB
7. 7. Service Design P2.mkv129.68 MB
8. 12. Service Transition (Change Management and Release & Deployment Management).mkv129.66 MB
9. 3. The Service Lifecycle.mkv128.94 MB
10. 8. Service Design P3.mkv126.08 MB
11. 2. ITIL in the Real World.mkv121.19 MB
12. 13. The Service Desk.mkv120.38 MB
13. 11. Service Transition( Knowledge, Asset and Configuration Management).mkv91.68 MB
14. 10. Service Transition (Transition Planning and Support).mkv77.01 MB
15. 1.Introduction to ITIL 2011 Foundations.mkv71.27 MB
16. 16. Continual Service Improvement.mkv66.69 MB